Can I Use My Saltire Card on ScotRail?

What is a Saltire Card?

The Saltire Card is a loyalty card that was launched by ScotRail in 2017. It is designed to reward frequent customers with discounts and exclusive offers on ScotRail train travel. The card is available to anyone over the age of 16 and can be used on any ScotRail train journey.

What are the Benefits of the Saltire Card?

The Saltire Card has a number of benefits for customers who regularly use ScotRail services. These include discounts of up to 15% on single and return tickets, exclusive offers such as free meals and drinks on board, and access to exclusive special events. Customers can also collect points with every journey to redeem against future travel.

How Do I Get a Saltire Card?

The Saltire Card is available from any ScotRail ticket office or from the ScotRail website. Customers can also apply for a card online, with a valid credit or debit card. Once the card has been activated, customers can start to use it immediately.

Where Can I Use My Saltire Card?

The Saltire Card can be used on any ScotRail train journey, including those within Scotland and between Scotland and England. Customers can also use their Saltire Card on ScotRail services to Edinburgh Airport and Glasgow Airport.

Are There Any Restrictions on Using My Saltire Card?

Yes, there are a few restrictions when using a Saltire Card. Customers can only use their card to purchase tickets on ScotRail services, and cannot use it to purchase tickets on any other train operator’s services. The card cannot be used to purchase season tickets, and cannot be used to purchase tickets for special events such as rugby matches or concerts.

Can I Use My Saltire Card on ScotRail?

Yes, customers can use their Saltire Card on any ScotRail train journey. The card offers discounts of up to 15% on single and return tickets, as well as exclusive offers such as free meals and drinks on board. Customers can also collect points with every journey to redeem against future travel.

Can I Use My Saltire Card on Other Train Operators?

No, the Saltire Card can only be used on ScotRail services. It cannot be used to purchase tickets on any other train operator’s services.

How Do I Redeem Points on My Saltire Card?

Points can be redeemed against future travel on ScotRail services. To redeem your points, simply log in to your Saltire Card account and select the ‘Redeem’ option. You will then be able to select the number of points you wish to redeem and the train journey you wish to use them for.

What Happens If I Lose My Saltire Card?

If your Saltire Card is lost or stolen, you should contact ScotRail as soon as possible. They will be able to cancel your card and issue a new one. You will not be able to use your card until you have received a new one, so it is important to contact ScotRail as soon as possible.

Can I Upgrade My Saltire Card?

Yes, customers can upgrade their Saltire Card at any time. Customers will need to log in to their Saltire Card account and select the ‘Upgrade’ option. They will then be able to select the upgrade package they wish to purchase and will be able to start using the upgraded benefits immediately.

Conclusion

The Saltire Card is a loyalty card that has been designed to reward customers who regularly use ScotRail services. The card offers discounts of up to 15% on single and return tickets, exclusive offers such as free meals and drinks on board, and access to exclusive special events. Customers can also collect points with every journey to redeem against future travel. The card can only be used on ScotRail services and cannot be used to purchase tickets on any other train operator’s services.

Frequently Asked Questions (FAQs)

Q: What is a Saltire Card?
A: The Saltire Card is a loyalty card that was launched by ScotRail in 2017. It is designed to reward frequent customers with discounts and exclusive offers on ScotRail train travel.
Q: Where can I get a Saltire Card?
A: The Saltire Card is available from any ScotRail ticket office or from the ScotRail website. Customers can also apply for a card online, with a valid credit or debit card.
Q: Where can I use my Saltire Card?
A: The Saltire Card can be used on any ScotRail train journey, including those within Scotland and between Scotland and England. Customers can also use their Saltire Card on ScotRail services to Edinburgh Airport and Glasgow Airport.
Q: Are there any restrictions when using my Saltire Card?
A: Yes, customers can only use their card to purchase tickets on ScotRail services, and cannot use it to purchase tickets on any other train operator’s services. The card cannot be used to purchase season tickets, and cannot be used to purchase tickets for special events such as rugby matches or concerts.
Q: Can I use my Saltire Card on ScotRail?
A: Yes, customers can use their Saltire Card on any ScotRail train journey. The card offers discounts of up to 15% on single and return tickets, as well as exclusive offers such as free meals and drinks on board.
Q: How do I redeem points on my Saltire Card?
A: Points can be redeemed against future travel on ScotRail services. To redeem your points, simply log in to your Saltire Card account and select the ‘Redeem’ option. You will then be able to select the number of points you wish to redeem and the train journey you wish to use them for.
Q: What happens if I lose my Saltire Card?
A: If your Saltire Card is lost or stolen, you should contact ScotRail as soon as possible. They will be able to cancel your card and issue a new one. You will not be able to use your card until you have received a new one, so it is important to contact ScotRail as soon as possible.
Q: Can I upgrade my Saltire Card?
A: Yes, customers can upgrade their Saltire Card at any time. Customers will need to log in to their Saltire Card account and select the ‘Upgrade’ option. They will then be able to select the upgrade package they wish to purchase and will be able to start using the upgraded benefits immediately.