How do I find saved filters in ServiceNow?

ServiceNow is a cloud-based platform that helps users to manage their IT and other business operations. It offers various features and capabilities, such as the ability to save filters. In this article, we will explain how to find saved filters in ServiceNow.

What is a Filter in ServiceNow?

A filter in ServiceNow is a set of criteria that can be used to narrow down the results of a search, report, or dashboard. Filters can be used to show only the records that match the criteria specified by the filter. For example, a filter can be used to show only open tickets, or tickets that have been assigned to a certain user.

What are the Benefits of Saving a Filter?

Saving a filter in ServiceNow allows you to quickly access the same search criteria in the future. This saves time and effort, as you don’t have to re-enter the same search criteria every time you want to see the same results. Additionally, saved filters can be shared with other users, allowing them to quickly access the same results.

How to Save a Filter in ServiceNow

In order to save a filter in ServiceNow, you must first create the filter. To do this, simply enter the search criteria into the relevant fields and click the “Save As” button. This will open the “Save Filter” window, where you can enter a name for the filter and click “Save.” The filter will now be saved and can be used in the future.

How to Find Saved Filters in ServiceNow

Once you have saved a filter in ServiceNow, it can be found in the “Saved Filters” tab. You can find this tab by clicking the “Saved Filters” link in the sidebar, or by typing the name of the filter into the search bar. The “Saved Filters” tab will display a list of all the filters that you have saved.

How to Edit or Delete a Saved Filter in ServiceNow

If you need to edit or delete a saved filter in ServiceNow, you can do so by clicking the “Edit” or “Delete” links next to the filter. If you click the “Edit” link, you can make changes to the filter, such as changing the name or the search criteria. If you click the “Delete” link, the filter will be permanently deleted.

Conclusion

In this article, we have explained how to find saved filters in ServiceNow. We have also discussed the benefits of saving filters and how to save, edit, and delete them. By following the steps outlined in this article, you can quickly find and manage your saved filters in ServiceNow.

Frequently Asked Questions

What is a filter in ServiceNow?

A filter in ServiceNow is a set of criteria that can be used to narrow down the results of a search, report, or dashboard.

What are the benefits of saving a filter?

Saving a filter in ServiceNow allows you to quickly access the same search criteria in the future. This saves time and effort, as you don’t have to re-enter the same search criteria every time you want to see the same results.

How do I save a filter in ServiceNow?

In order to save a filter in ServiceNow, you must first create the filter. To do this, simply enter the search criteria into the relevant fields and click the “Save As” button. This will open the “Save Filter” window, where you can enter a name for the filter and click “Save.” The filter will now be saved and can be used in the future.

How do I find saved filters in ServiceNow?

Once you have saved a filter in ServiceNow, it can be found in the “Saved Filters” tab. You can find this tab by clicking the “Saved Filters” link in the sidebar, or by typing the name of the filter into the search bar. The “Saved Filters” tab will display a list of all the filters that you have saved.

How do I edit or delete a saved filter in ServiceNow?

If you need to edit or delete a saved filter in ServiceNow, you can do so by clicking the “Edit” or “Delete” links next to the filter. If you click the “Edit” link, you can make changes to the filter, such as changing the name or the search criteria. If you click the “Delete” link, the filter will be permanently deleted.

Can filters be shared with other users?

Yes, saved filters can be shared with other users, allowing them to quickly access the same results.

What happens if I don’t save a filter?

If you don’t save a filter, it will be deleted as soon as you close the window or navigate away from the page. If you want to use the same filter in the future, you will need to create it again.

What is the best way to find saved filters in ServiceNow?

The best way to find saved filters in ServiceNow is to use the “Saved Filters” tab. You can find this tab by clicking the “Saved Filters” link in the sidebar, or by typing the name of the filter into the search bar.